Return policy

Return Policy

At Ayojon, we want you to feel confident with every purchase. If something isn’t right, we’re here to help make it easy to return or exchange.

You can request a return if:

Contact our 24/7 customer support (call or chat) within 48 hours of delivery.
Share your order number and the reason for return.
We may request photos of the product to verify the issue.
Once approved, we’ll arrange a pickup or request you to return it to our delivery person during the exchange.

We will arrange pickup within 1-2 days after approval.
Please keep the product in its original packaging and make sure it’s unused (except in cases of damage or wrong delivery).

After we receive and check the returned product, we’ll process either:
- A replacement product delivery, OR
- A full refund to your original payment method (within 3-5 business days)

We believe in quick, simple, and fair solutions. If you ever face any problem, we’ll do everything we can to fix it.

If you have any questions, contact our 24/7 customer care team. We are always here to help.