+8801328503508
+8801328503508
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Refund policy

At Ayojon, we ensure fast, reliable, and hassle-free delivery across Bangladesh. Whether it’s medicines, healthcare products, or daily essentials, we get them to you quickly and safely.

1. Delivery Time

  • Inside Dhaka: 2-4 hours
  • Outside Dhaka: 24-48 hours (depending on location)

We work 24/7, so you can order at any time!

2. Delivery Charges

  • Inside Dhaka: Nominal delivery charges apply (varies by location).
  • Outside Dhaka: Charges depend on courier services and distance.
  • Free delivery may be available on special promotions or for bulk orders.

Exact charges will be shown at checkout before you confirm your order.

3. Where We Deliver

We deliver all over Bangladesh, including:
✔ Dhaka (all areas)
✔ Chattogram, Sylhet, Rajshahi, Khulna, Barishal, Rangpur, Mymensingh
✔ Towns, districts, and selected rural areas

If your area is not listed at checkout, contact us — we’ll try our best to arrange delivery.

4. Order Tracking

Once your order is confirmed, you’ll receive:

  • A tracking link (if available)
  • Regular updates via SMS or email

For urgent inquiries, you can always reach our 24/7 customer support.

5. Delivery Process

  • Our delivery partners will call you before arriving.
  • Please ensure someone is available to receive the order.
  • If you need to change your delivery address, let us know ASAP before the order is dispatched.

6. Cash on Delivery (COD) Policy

  • Available in most locations inside Bangladesh.
  • Please have the exact amount ready to avoid delays.
  • For high-value orders, we may require partial advance payment.

7. Delayed or Missed Deliveries

Your order may be delayed due to:

  • Weather conditions (storms, floods, heavy rain)
  • Public holidays or strikes
  • Unreachable locations (wrong address, closed premises)

In such cases, we will contact you to reschedule or process a refund if needed.

8. Our Promise

We are committed to delivering your orders quickly, safely, and efficiently. If you ever face an issue, just reach out — we’re always here to help!

Need Help?

For any shipping-related questions, reach out to our 24/7 customer care team via call, chat, or email.